General Terms & Conditions

General Terms & Conditions of IMP b.v. - International Medical Publishers, of Zeeweg 15 in Huizen [NL 1271 VV], The Netherlands, hereinafter called IMP.


IMP aim to reflect the most accurate information on at all times. We supply items and data at recommended prices except where a specific discount is offered. We will make all reasonable efforts to present accurate information, but cannot guarantee the price or our ability to supply for any particular printed or electronic information.

Occasionally prices may increase unexpectedly as a result of external factors and we are sorry to have to pass on these to the customer.

All prices on our website are displayed in Euros [€] and include Dutch VAT, Bank and additional charges as well as additional local taxes as to the latter in the country of destination, these are for the account of the receiver.

Prices for printed media include Standard Postage and handling charges for surface mail delivery. Charges for Priority Mail delivery are available on request.


To comply with current VAT/BTW distance selling regulations, we charge the applicable Dutch VAT rate for any country, as our system is not able to distinguish VAT exempt territories. So in principle all customers will be charged VAT when placing an order. Customers informing us on our website pages about their official VAT-number will not be charged the applicable VAT. However this can only be done if the customers official name used corresponds exactly with the VAT-number given by their local tax and VAT authorities.

For further information on VAT distance selling regulations please contact your local VAT authority


If you are ordering goods for delivery outside of the EU, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be borne by you. It is accepted by you that IMP has no control over additional charges in relation to customs clearance. IMP recommends that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order.


If you add, remove items or alter the number of items on the order page, the cost of all items will be recalculated accordingly.

Items from different order pages cannot be mixed; all items must be ordered from their original order page.

All offered items must be prepaid and are subject to availability and may be changed or withdrawn without notice at any time by IMP. No cash alternatives or returns are accepted


All orders must be specified and paid via IMP’s web shop. The given details will automatically be shown on the screen and can be printed or saved for personal use.
Please note IMP will only accept payments made with its ordering system, or by the Buckaroo Online Payment System:
Orders via local (medical) booksellers & subscription agents are also welcome.


Please also see ORDER HERE.


Invoices are in € (Euros) only, will show Dutch VAT and will either be sent as an attachment by e-mail to the customer, or (if applicable) be included with the shipment of printed publi